USPS 474 Study Guide: Everything You Need to Pass
Introduction to the USPS 474 Exam
The USPS 474 exam is
the first big step if you want an entry-level job at the post office. We're
talking about roles like City Carrier Assistant, Rural Carrier Associate, Mail
Handler Assistant, and Postal Support Employee. This test isn’t about math or
grammar or any of that stuff you’d expect from a typical exam. Instead, it’s
all about seeing if you’ve got the right attitude and work habits to handle the
job.
Your score really
matters here. USPS uses this test to weed out applicants before they even get
to interviews or background checks. Basically, the higher your score, the
sooner you get hired. If you score low, your application could get stuck or
even dropped. So, understanding how this exam works gives you a real shot at
landing the job.
Exam Format &
Structure You’ll take the USPS 474 exam online, usually from home. The test has
a few different parts, and most of the questions are about how you think, act,
and make decisions on the job—nothing technical or academic.
There’s a time
limit, so you can’t afford to overthink every answer. Most questions are
multiple-choice. There aren’t clear “right” or “wrong” answers. Instead, USPS
looks for patterns. They want to see if you think and act like someone they’d
trust with their mail. If you know what to expect, you’ll feel less stressed
and probably do better.
Section 1: Work Scenarios (Situational Judgment Test)
This part drops you
into real-life situations you might face at the post office. Maybe a coworker
ignores safety rules, or a customer gets angry. Each question gives you several
ways to respond, and you need to pick the one that lines up with USPS values.
They’re not looking
for people who act selfishly or carelessly. They want answers that show you’re
responsible, honest, and good at working with others. The best move? Think like
a professional. Go for the answers that keep everyone safe, follow the rules,
and make sure customers are happy.
Section 2: Tell Us
Your Story (Personal Experience & Behavior)
Here, they want to
know about your past work experience and usual habits. Expect questions about
how often you finish tasks on time, how you handle stress, or how you get along
with supervisors. You should answer honestly, but also keep your answers
consistent.
USPS is checking to see if you seem stable and dependable.
If your answers jump all over the place, your score takes a hit. The trick is
to show you’re reliable, disciplined, and can handle long, sometimes repetitive
shifts. This section is all about proving you’ve got the right mindset for the
work.
Section 3: Describe Your Approach (Work Style Assessment)
This part looks at how you work and what kind of teammate you are. You’ll get
questions about whether you like working solo or with others, how you handle
rules, and what you do with repetitive tasks. USPS isn’t looking for extremes
here; balance really matters.
They want people who follow directions, stick to schedules,
and take the job seriously. If you can show you’re flexible, you care about
safety, and you don’t mind doing the same thing over and over, you’re in good
shape. Stay away from answers that hint you’re lazy, sloppy, or dislike
authority.
Section 4: Check for
Errors (Attention to Detail) Here, they test if you can catch mistakes. You
might need to compare addresses, numbers, or forms and spot what’s wrong.
Accuracy is key—even more than being fast—but you can’t spend forever on each
question.
The job involves sorting mail, reading addresses, and
making sure info is handled right. Even tiny errors can mess up deliveries.
This section checks if you can stay sharp and careful, especially with
repetitive work
Scoring System
Explained The USPS 474 exam uses a 100-point scale. The higher your score, the
better your shot at getting hired. There’s no official “pass” mark, but most
people who move forward score at least 70 or 80.
If your score’s low, your chances drop, and you usually
have to wait before you can try again. That’s why you need to take the first
try seriously. A solid score can put you ahead of the pack.
Time Management Strategies Managing your time is huge on
this test. If you get stuck on one question, you might not finish the rest.
Read carefully, trust your instincts, and don’t second-guess yourself too much.
Staying calm makes a real difference. If a question seems
tricky, pick the answer that sounds most professional and safe, then move on.
Keep a steady pace and stay confident—it really helps your performance.
Study Plan &
Preparation Strategy You don’t need months to get ready for the USPS 474 exam,
but you do need to prepare smart. Usually, a week or up to a month is enough if
you get to know the types of questions and what USPS wants.
Make a habit of
practicing with sample questions every day. Go over your mistakes—that’s just
as important as getting things right. A clear plan helps you stay focused and
keeps your stress in check. Practice Tests & Review Practice tests are your
best friend. They show you what the real exam feels like and build your
confidence.
You’ll start to
notice patterns in the questions and what answers USPS likes. After each
practice test, look over your answers. Find out where you’re slipping up, and
work on those spots. The more consistent you get, the higher your score climbs.
Practicing is hands down one of the best ways to get ready.
Test Day Tips Set yourself up for success:
find a quiet spot,
make sure your internet’s solid, and block off enough time so you won’t be
interrupted. Being relaxed helps you think clearly.
During the test,
stay sharp and act professional. Don’t rush, and don’t overthink. Remember,
USPS cares more about how you think and behave than how smart you are.
After the Exam:
What’s Next Once you’re done, you’ll get your score. USPS
uses this to rank candidates, so the higher your score, the sooner you’ll hear
about interviews and next steps.
If you move forward, get ready for background checks, drug
screening, and orientation. Knowing what’s coming helps you stay patient and
prepared.
Final Tips for Success
The USPS 474 exam rewards people who are steady, honest,
and professional. Think like someone who’s in it for the long haul—values
safety, works well with others, and takes responsibility.
Don’t fall for myths like “there are trick questions” or
“any answer is fine.” Every choice counts. Stay cool, be ready, and trust
yourself. That’s how you pass and get one step closer to a USPS career.

